VeteraSky

User Experience Design

Migrating to a new user experience for veterinary practice software.

Industries

Health care, Veterinary Practise

Region

DACH region, Germany

Technologies

Webapp, Platform modernization

Expertise

MedTech

Milestones & Accolades

2020

Present

(TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD)

Client

VeteraSky is the modernization VeteraNet, the leader in veterinary practice management in the DACH region. With over 30 years of experience and boasting more than 18,000 satisfied users, VeteraSky GmbH brings solutions you can rely on to your veterinary practice, veterinary clinic or university. VeteraSky helps you digitize the management of your practice and ensures efficiency, security, and profitability. VeteraSky is a modern cloud-based PMS with seamless UX.

Challenge

The team at VeteraSky wished to update their existing product in several aspects. They wanted to upgrade the front end of their product and bring it up to code with industry best practices in keeping with the latest user experience (UX) standards, while simultaneously refactoring the backend services and making it cloud-ready in order to give users a superior experience. Amplifyn worked together with the VeteraSky team to reach this milestone and provide an unparalleled experience for its users.

Our Approach

Research

We got to work by firstly analysing and understanding their target market and conducting user research. We approached these users with both surveys and interviews to identify the users.

Concept & prototype

Based on our findings the team went ahead with building wireframes to provide solutions to the pain points brought forward by the users. These included updated userflows for identified several modules.

Final design

Designs were done with the latest UX standards. We used Web UI patterns, while not removing their familiarity of the existing product and based our design system on the brand guidelines.

Tools & Technologies

The impact

(TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD)

90%

of customers gave 5 star rating on visual upgrade

90%

of customers gave 5 star rating on visual upgrade

90%

of customers gave 5 star rating on visual upgrade

90%

of customers gave 5 star rating on visual upgrade

(TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD) (TBD)

(TBD)

(TBD)

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