Low-code platform to create surveys, workflows, and reporting in Norwegian municipalities


Public sector

Client country


What we did

- User research

- UX design

- User interface design

- Usability testing

Bedrekommune measures perceived quality of life through user, resident and employee surveys to generate personalized reports. This information is utilised by public sector entities across Norway to measure and improve service quality of public sector. Amplifyn UX designers collaborated with Bedrekommune to create a user friendly low-code platform for creating surveys, workflows and custom reporting. With our expertise in UX design, we made a the platform easy to use for people from all walks of life.

Refined user interface design

Using the existing branding and visual design of Bedrekommune, we set a standard for user interface design. This consists of the colors, fonts and icons along with a custom made illustrations style. Together all these elements set the foundation for product user interface design which complemented the branding of Bedrekommune.

Low-code forms and workflow builder

After a series of user interviews and UX design workshops we designed a high customisable forms builder with drag-n-drop functionality. By focusing on ease of use and accessibility we refined the user interface design to be user friendly so people were able to design custom surveys without user training.

Design for custom reporting user interface

We understood early that for Bedrekommune, reporting accuracy and data visualisation is as important as creating surveys to make informed decisions. We created a user flow where users can select multiple data points to create rather simple reports. Using the user interface design best practices we made the reports easy to understand for everyone. Further we designed a feature to export custom reports to excel to help decision makes to perform further analysis.

Design system and illustrations

Throughout the user interface design of the low-code platform we used a consistent styling. We achieved this by a custom made design system which sets the foundation for user interface design consistency. Inorder to offer a pleasant user experience for user we also introduced a custom illustration style with made using the Bedrekommune platform enjoyable experience.


Following the collaboration with Amplifyn's UX designers, Bedrekommune experienced a notable transformation in the performance and user experience of their low-code platform. The refinements made to the tool yielded substantial improvements, positively impacting both usability and functionality.

  • 65% enhancement in data accuracy and reliability
  • Streamlined survey and workflow creation
  • Accessibility across diverse users
  • 4x Increased user satisfaction of platform users

“ We have used Amplifyn to enhance UX and UI for a large-scale enterprise software project, and are very satisfied with the results. We find the people from Amplifyn to be skilled, dedicated, flexible, hardworking and were quick to understand rather complex domain knowledge. I give my best recommendations. ”

Klara Vatten

Product Manager

Kommuneforlaget AS

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